on orders of $99 or more

Free Shipping
Simply look for the logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $99 or more, your order ships FREE!

We have a very select stocked inventory. All stocked items will ship within 24-48 hours. Sometimes, stocked items go out of stock! If a stocked item is "out of stock", it goes into back order status, and will be shipped separately within 10 days, with no additional S&H charges. If an order is placed on a Saturday, Sunday or national holiday, it will be shipped on the following business day.Some Back Ordered items may take longer to ship due to the manufacturer's out of stock status.

Special order items, which are non-stocked items, may take up to 10 days to ship. If you place an order that has both in-stock and special ordered items, the 10 day time frame applies. For the quickest shipping of a special order item, it must be ordered on or before any given Sunday. As a result, it will be shipped the subsequent Wednesday.

Split Orders
If you require a split order, and need your in-stock items shipped immediately, please contact us ASAP if this is the case @ 1-888-649-2182. Modifications of your shipping charges can be made through our office.

Once your package is shipped, Heaven and Earth Chinese Medicine Healing Center, is no longer responsible for the package contents or whereabouts. All packages are shipped USPS Priority Mail. Priority Mail now includes delivery confirmation. Please add instructions during the check out process, and we will adjust your order accordingly.