Returns, Refunds and Exchanges

We are not accepting returns of any items sent during the virus crisis. All sales are final with no exchanges. We will update this policy once we feel it may be safe to accept a return on a case by case basis.  Thank you, H&E CMHC

Disclaimer

Heaven and Earth Chinese Medicine Healing Center exist to help assist you, the client, in balancing your body and mind, resulting in a healthier and harmonious daily existence. You take these formulas at your own risk, and assume full responsibility when doing so.

Using strictly and only Traditional Chinese Medicine Terminology, diagnostic methods and techniques to suggest herbal formulas and single herbs, we do not claim to cure or treat any type of bio-medical condition, whatsoever.  We do not claim to cure or treat any type of bio- medical condition(s), whatsoever.

Chinese Herbal Formulas should not to be taken during pregnancy, during a menstrual cycle or with acute illnesses unless directed by the information with the formula, website or an authorized herbalist.

It is always advisable to seek the help, advice and knowledge of a physician or medical healthcare professional when seeking medical direction and taking any type of vitamin supplement, starting a physical training regimen or ingesting a food/herbal supplement.

Any emergency type situation requires immediate physician or medical healthcare professional intervention and should not be treated by any products sold on this site. Failure to do so is done at the client’s own risk with absolutely no liability to Heaven and Earth Chinese Medicine Healing Center.

In no event shall Heaven and Earth Chinese Medicine Healing Center be liable for indirect, direct, incidental, punitive, coincidental, consequential pain or damages, personal injury, death, disease, loss of limb or mental reasoning. Some of these formulas may contain a small amount of sulfur.

All products and statements are not intended to diagnose, treat or cure diseases and have not been evaluated by the Food and Drug Administration.