Shipping & Returns
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If a back ordered item is included in your order, the compete order will ship all together when the back ordered item has arrived is in stock. Arrangements can be made for a split order by contacting us directly @ 888-649-2182.
Returns, Refunds and Exchanges
How To Return An Item
Returns and refunds are approved on a case by case basis. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please email, including your order number and phone number, to firstname.lastname@example.org to request a refund and we will contact you.
Items can not be returned if they are opened.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.