Welcome to our Help & Support Center! We have posted information to assist in answering any general questions that you may have. We are always available, so please feel free to contact us if you have any other questions or comments. Thank you!

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We have done our best to make this site user friendly with our Chinese Ailment Search, the Chinese Medicine Patterns Body Guide, our various product categories and our powerful site-wide search engine (above the top navigation). It is our sincerest desire that you may have all the necessary resources available to make a proper purchasing decision. Yet, we also understand that Traditional Chinese Medicine may not be an easy subject to comprehend so please feel free to contact us with any questions regarding the specific products we sell.

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6 thoughts on “Help & Support

  1. wmarkfrank says:

    Hey David,

    I wanted to give a two-year update on my now 14-year-old Maltese.

    As you may remember, I consulted with you two years ago when my little one, then 12, had what seemed a seizure, for which I rushed her to her vet. She was put on fluids and antibiotics for a day and released to come home with a strong recommendation based on a test that she had abdominal cancer. I took her to a specialist and tested their x-rays, and it was determined she had a growth in her chest. The cancer specialist suggested that, given her age and the size of the growth, he could not recommend surgery. Given the chances that a positive prognosis was not likely, and she may well die on the operating table, I looked for alternative options.

    Well, under the Herbs you recommended taken twice daily in her food, I am happy to report that now, at 14, she has the energy and stamina of a young girl. She runs and plays with one of the younger females I have, and still, even after what she has been through, she is the dominant member of the pack. Her energy and stamina are that of a dog significantly younger.

    When I initially discussed her health issues, you made no commitment but gave me a sense of relief that there was hope. September will be two years, and I am confident that the three Herbs you recommended have been instrumental in her health and vitality.

    I am thankful for the service you have provided. I am also pleased that you inspired me to learn more about Chinese health and the “secrets” to health in such a proactive manner.

    I attended a private consultation with you and have followed your recommendations. Now, at 72 years old, I take no medicines and live an active and fulfilling life. I cannot imagine a circumstance where you will not be a trusted health advisor.

    Many thanks,

    Mark Frank
    Frisco, Texas

  2. rwhall55 says:

    Hello Teah and David,
    I am new to taking herbal medicine. I have issues with no libido, no ejaculated, frequent night time urination, enlarge prostate, depression and anxiety. I have ordered Fire of life kidney Yang and Prostate health support formula. Do you think that I should also get Free Easy and Relaxing Harmonize Liver and Spleen Formula? I do have depression and clinch my teeth alot. I know all the formula help with many issues. Your EXPERTISE will be greatly appreciated.
    Thanks. Bob

    1. rwhall55 says:

      I guess you don’t answer any of these questions. I should have known. I just hope that the formulas that I ordered do something. Thanks for not responding.

      1. Hi Rwhall55,

        Please allow us a few days to respond to comments on the website. If you would like a more immediate answer, you may always call us at our toll-free number which is 1-888-649-2182.

        With your description of your problems, it certainly seems to me like you are on the right track and have made excellent suggestions. Free, Easy & Relaxing Formula can help with depression and teeth clenching, especially as it pertains to Liver Chi Congestion. You can always start with the capsule trial and just give it a try to see how you do. This is an easy way to get started and discover if something can be of benefit to you.

        Thank you,
        Teah

  3. acommonthread says:

    Question: Can I take Magnolia Flowers and Linking Decoction together? I have post nasal drip and acid reflux? Thanks and Happy New Year, Christine

    1. Hi Christine,

      Yes, you certainly can take multiple formulas at the same time.

      Thank you!

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